This is the kind of IRS update clients never see. It is also the kind that turns into a missed refund conversation when nobody checks the file.

A New Online Path For One Slice Of Form 843

The change is narrow, but it matters.

Certain individual taxpayers with an IRS Online Account can now submit Form 843 electronically through a secure application on IRS.gov. The form is used for refund and abatement claims.

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