Tax identity theft already feels brutal for clients. Someone uses their information, the refund gets frozen, and the client ends up proving they are the real taxpayer.

The new ugly part is the wait. Recent IRS identity theft cases took about 20 months on average to process, even though the function is supposed to resolve claims within 120 days.

The Backlog Became The Problem

The Identity Theft Victim Assistance function got hit hard after cases nearly quadrupled in 2021. The backlog did not disappear quickly. It lingered into 2025.

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