TaxDome mobile app displayed on a smartphone

Here's the lowdown

  • TaxDome's new plan starts at $1,500 a year for 150 active accounts, up to 20 team members, and all core features.

  • Additional accounts cost $15 on demand, with lower per-account prices available through packs and personalized transition discounts.

  • New firms move to the model immediately, while existing customers keep current terms until their first renewal on or after January 1, 2027.

TaxDome pricing is changing the number that drives the bill.

For nine years, the accounting practice-management company charged by the seat. Starting in January, it will charge by active client account instead.

The base plan costs $1,500 a year. It includes 150 active accounts, up to 20 team members, and every core feature.

Here's the catch: adding an employee may get cheaper while serving many small clients may get more expensive. The answer depends on the client list, not just headcount.

What counts as an active account

An account becomes active when the firm or client does something with it, such as creating a job, sending an invoice, or uploading a document. Firm emails and documents added through the web migration tool do not count.

Several people connected to one account still count as one account. TaxDome bills by accounts, not individual contacts.

Once an account becomes active during a plan year, it stays active until that year ends. Unused accounts bought in a pack expire at renewal.

A firm with 1,000 names in its database may have far fewer active accounts. Another firm may touch nearly every one.

The database total is not the bill. Activity is, and that is the heart of the new TaxDome pricing.

The base math

The first 150 active accounts are included in the $1,500 annual price.

After that, firms can add capacity through packs or on demand. The on-demand price is $15 for each additional account, while packs cost less per account.

Suppose a firm expects 250 active accounts and buys the extra 100 on demand. The hypothetical annual total would be $3,000, though packs and customer-specific incentives can lower it.

TaxDome says smaller existing firms will receive a 50% discount on accounts they need to buy. Customers can also earn discounts or free accounts by using TaxDome's payment system. Each current customer will see a personalized transition plan in the portal.

Existing customers get time

The model applies immediately to new firms.

Existing customers keep their current plan and price until their first renewal on or after January 1, 2027. A firm with a multiyear agreement may not move until 2028 or 2029.

TaxDome is also collapsing its Essentials, Pro, and Business tiers into one plan with all core features.

Firms with more than 20 team members or more than 3,000 active accounts will need custom pricing.

Some features become add-ons

The all-core-features promise does not mean every service is included.

TaxDome's AI add-on will cost $200 a month after a 14-day free trial. Client Care will cost $100. Premium Support will cost $249 a month and include phone access, three monthly sessions, a Slack channel, and a two-hour response target during business hours.

The base plan is only the starting point for a firm that uses premium support, workspace-wide AI, or other paid services.

Why TaxDome made the switch

TaxDome President Ilya Radzinsky said seat pricing made every additional user a budget decision. Per-client pricing is meant to put more of the team on individual logins, with clear permissions and audit logs as AI handles more work.

Radzinsky said the change was not designed simply to raise revenue, but acknowledged that some firms will pay more and others less. Changing the unit changes who wins.

Build a firm-specific model

Customers should start with the last 12 months, not a sales estimate.

Count the accounts that met TaxDome's active definition. Add expected growth and seasonal clients. Then add account packs, team members above 20, and optional services before comparing the result with the current annual seat bill.

Run the calculation with and without personalized discounts. The long-term model should still work if the offer changes.

The new plan may be cheaper or more expensive. Firms will not know from the headline. They have to count the accounts.

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